Privacy Policy for AfroFoodMart

Effective Date: 19/05/2024

1. Introduction

Welcome to AfroFoodMart. We are committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, and share your personal data when you use our grocery app, and the choices you have regarding your information.

2. Information We Collect

When you use AfroFoodMart, we may collect the following types of personal data:

• Personal Information: Name, email, phone number, and shipping address.
• Location Data: Your device's location to provide location-based services.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our app.
• To process and fulfill orders and deliveries.
• To communicate about your orders, account, and promotions.
• To improve our services and develop new features.
• To provide customer support.
• To detect and prevent technical issues and fraud.
• To personalize your experience and provide recommendations.
• To comply with legal obligations.

4. Legal Basis for Processing Personal Data under GDPR

We process personal data under these legal bases:

• Performance of a Contract: Necessary to fulfill our contract with you (e.g., fulfilling orders).
• Consent: Based on your consent, which you can withdraw at any time.
• Legitimate Interests: For our legitimate interests (e.g., improving services and preventing fraud), balanced against your rights and freedoms.

5. Disclosure of Personal Data

We may share your personal data with third parties in these circumstances:

• Service Providers: Third-party companies performing services on our behalf (e.g., delivery, payment processing) who are obligated to protect your data.
• Compliance with Laws: When required by law or in response to valid requests by authorities.
• Business Transfers: Involved in a merger, acquisition, or sale of assets, with prior notice to you.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights under GDPR

Under GDPR, you have the following rights:

• Right to Access: Request access to your personal data and receive a copy.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request restriction of processing under certain circumstances.
• Right to Data Portability: Receive your data in a structured, commonly used format and transmit it to another controller.
• Right to Object: Object to the processing of your data under certain circumstances, including for direct marketing.

8. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have any questions or concerns about this policy, please contact us at: info@afrofoodmart.com.

By using AfroFoodMart, you consent to the collection and use of your personal data as described in this policy.